Return & Refund Policy

30-Day Return Policy

At Vuvric, we want you to be completely satisfied with your purchase. We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must:

• Be unused and in the same condition you received it
• Be in its original packaging
• Include all tags, accessories, and documentation
• Be accompanied by proof of purchase or your order confirmation

How to Start a Return

To initiate a return, please contact us at info@vuvric.com.

Return requests must be approved before items are sent back. Returns sent without prior authorization may not be accepted.

Return Address:

Vuvric Returns Center
4515 Village Fair Drive, Ste A33B
Dallas, TX 75224
United States

If your return is approved, we will provide instructions on how and where to send your package.

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery.

If your item arrives damaged, defective, or if you receive the wrong product, contact us immediately at info@vuvric.com with your order number and photos of the issue. We will evaluate the situation and work quickly to resolve it.

Non-Returnable Items

Certain products are not eligible for return, including:

• Perishable goods
• Plants, flowers, and food products
• Personalized or custom-made items
• Personal care and beauty products
• Hazardous materials, flammable liquids, or gases
• Gift cards

Please contact us if you have questions regarding a specific product before making a purchase.

Sale Items

Items purchased during clearance sales, final sales, or special promotions may not be eligible for return unless they arrive damaged or defective.

Exchanges

We currently do not offer direct exchanges.

If you would like a different item, please return the original product (if eligible) and place a new order once your return has been approved.

Refunds

Once we receive and inspect your return, we will notify you of the approval status.

If approved, your refund will be issued to your original payment method within 10 business days. Please note that your bank or credit card provider may require additional processing time before the refund appears in your account.

If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at info@vuvric.com.

Contact Us

For any questions regarding returns, refunds, or exchanges, please contact:

Email: info@vuvric.com